Bank of America Customer Service Numbers
BOA Customer Service
Bank of America customer service team are available Mon-Fri 8 a.m.-11 p.m. ET, Sat-Sun 8 a.m.-8 p.m. ET & Automated support: 24/7. For the fastest response, press 0# > 0# > 0 > 0 > 1 > 0#
Call 800-432-1000
Call +1-315-724-4022 (Int.)
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Online Banking |
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Executive Customer Relations |
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Online Banking/Bill Pay |
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Home Loans |
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Bankruptcy |
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Credit Cards |
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Credit Cards(International Callers) |
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Fraud Reporting |
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Mortgages |
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International Customer Service |
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Twiter |
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Facebook |
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Website |
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Contact Page |
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Bank of America FAQ's
Automated support is available 24/7, and live support is available between the working hours.
Call 800.432.1000,
1.315.724.4022 (international collect; cell phone roaming charges may apply) within Mon-Fri 8 a.m.-11 p.m. ET
Sat-Sun 8 a.m.-8 p.m. ET
or visit for online service
No.
What are the responsibilities of Bank of America customer service?
- Understanding and addressing customer inquiries
- Guide customers to solutions via phone or email, customer service portal, etc.
- The request may need to be referred to the appropriate department, such as billing or technical
- Being polite in front of the customer and not getting aggravated even with the craziest requests
- Ability to solve problems effectively
- Ability to guide customers to the best solution and ensure their satisfaction
- The ability to follow through on problems and solve them as quickly as possible even if multiple departments are involved
Bank of America Customer Service Reputation
According to TrustPilot, a few customers were impressed with Bank of America’s customer service, but many blame the insufficient service of its hotline service for resolving problems.
The average hold time takes longer than usual on busy days. If you have a BOA branch nearby to your house, try to visit once to solve your problem.
Most common reasons for customers to contact Bank of America Support
Status on recent check i deposit
Concerning a transaction.
My Bank of America card is closed with funds on it they said I have to contact my sponsor which is impossible to do how do I retrieve these funds
My wife died There is money locked in her account Who do I contact at US Bank
Do I contact at Bank of America to find out about releasing my funds?
If you have a bank account in the US but work abroad can you contact your bank to get funds
Contact phone number for US bank lien release purges
Does any American banks still have customer service in this country?
Who do I contact if I have to be identified at Bank of America for?
Is this service is only available to consumer or business-owner customers with an eligible Bank of America account
I received the wrong Payment Protection Program PPP loan amount my lender Bank of America says they cannot help me who can I contact
Average hold time for US Bank reliacard customer service is
How long is the wait to talk to customer service for the US bank reliacard?
I want to dispute a transaction I accidentally paid.
my bank of america card has several transaction that i am not aware of
I want to order checks for two bank accounts at Bank of America
I need to cancel the processing transaction to get a refund back on Bank of America because I got scammed by someone for a offer
I paid my credit card bill but I think Bank Of America cancel my card and