Avianca Customer Service Numbers
Avianca Customer Support
Avianca customer service hours: Monday to Sunday 24 hours.
Contact the numbers below to interact with a real person instead of being stuck on an IVR.
Call 018000-953-434
Call 01800-722-8222
Avianca Customer Service Chat
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Avianca WhatsApp Contact Number |
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Avianca Communications And Corporate Affairs Email |
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Avianca Executive Contacts Email: Primary |
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Avianca Executive Contacts Email: Secondary |
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Avianca Customer Support FAQ's
Yes, Avianca customer service team are available Monday to Sunday 24 hours.
Yes, Contact the numbers below to interact with a real person instead of being stuck on an IVR.
Yes, There is an official customer service WhatsApp number. If you have any questions, please contact 573114006797
What are the responsibilities of Avianca Airlines Customer Service?
- Make changes to your booking or rebooking service
- To make a change to your flight
- Tickets redeemed with Avianca LifeMiles can be changed or refunded if you have not used the ticket (date and time). You can also request a refund of miles for tickets with an issue date of more than one (1), but no rerouting or reimbursement is allowed.
- Take request the refund of your ticket
- Solve online purchase related problem
Avianca Customer Service Reputation
Avianca’s fleet includes Airbus A318, A319, A320, A321, and A330 aircraft, plus the Boeing 787 Dreamliner. Avianca is the largest airline in Colombia and its network stretches throughout South America, Central America, the Caribbean, North America, and Europe.
There are mixed reviews on TripAdvisor, with an average rating of 3.5. Here you can share your experiences and read other people’s on the Avianca TripAdvisor Review page.
Most common reasons for customers to contact Avianca support
- What items are not allowed in my luggage?
- How can I find out the status of my flight?
- What are the maximum dimensions and weight for hand baggage?
- What are the weight and dimensions allowed for hold or checked baggage?
- What do I need to consider when travelling with a baby or a minor?
- What should I do if I need special assistance services for my trip?
- How is the food service on board?
- What should I do if my suitcase is damaged during the trip?
- What should I do if my luggage is delayed in delivery?
- What can I do if I forgot an item on the plane?
- To what extent is the airline responsible for items in hold baggage?
- Hello do I need to get COVID test to go to another country
- I just need to know whow much does it cost the extra bag
- I lost my flight from Bogota to Cancun so I had to buy another one. The reservation inc…
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