Jio Customer Care Number
Click to Call> 199 (For Info)
or,
Click to Call> 198 (For Complaint)
Click to Call> 1299 (For Balance Check)
Jio Authorized Store
Find Jio Authorized Store Near You
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JioCare Experts are available for your assistance 24×7 (Monday – Sunday) |
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| Interested in Jio? Contact them | 1860-893-3333 |
| For recharge plans, data balance, validity, recharge confirmation & offers | 1991 |
| For Other numbers | 1800-889-9999 |
| Tele-verification to activate both HD voice & data services | 1977 |
| Tele-verification to activate data services only | 1800-890-1977 |
| For support on International Roaming (accessible only when roaming abroad) |
+917018899999 (charges applicable) |
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Device Care Helpline (JioPhone, LYF Mobile & JioFi) Experts are on all Days, from 9 am to 9 pm |
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| Helpline | 1800-890-9999 |
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Jio Enterprise Mobility & Business Solutions Experts are available for your assistance 24×7 (Monday – Sunday) |
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| Enterprise Mobility Services | 1800-889-9333 |
| Enterprise Connectivity Services & Business Solutions | 1800-889-9444 |
| New Business Connection | 1800-889-9555 |
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Care Helpline for JioFiber Customers Experts are available for your assistance 24X7 (Monday – Sunday) |
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| Helpline | 1800-896-9999 |
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Online shopping For any online shopping related assistance, reach out to experts between 9 am to 9 pm (Monday – Sunday) |
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| Helpline | 1800-893-3399 |
Jio Official Websites:
Important Email IDs
For the new business connection, email at [email protected]
If you have queries related to Online Shopping, email at [email protected]
For any security vulnerability, email at [email protected]
Support on WhatsApp
Support for JioFiber is now just a WhatsApp away
Click Here to open the support channel on WhatsApp. Alternatively, you can send “Hi” to 7000570005 to get started.
Appellate Authority
You can file a legal application with the Appellate Authority either directly or by email/facemail / post / in person or through the Jio Customer Care Number of the Complaint Center.
Working Hours: 10:30 am and 6:00 am, Monday to Friday.
Points to Remember:
- You must file the appeal within 30 days after the expiry of the complaint resolution time limit. If there was any reason why you cannot file the appeal within 30 days, please do let us know, we may consider your case (up to 3 months).
- You may provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history.
- The docket number of your appeal will be communicated to you within 3 days of filing your complaint. The appeal will be decided within 39 days from the date of filing your complaint.
Jio Appellate Authority Team
| Zone | State | Appellate Authority Name | Office Address | Email Address | Contact Number | Fax No |
|---|---|---|---|---|---|---|
| South | Andhra Pradesh | Siddharth Sharma | [email protected] | 18008893999 | 18008891211 | |
| East | Assam | Ritwick Chakraborty | [email protected] | 18008893999 | 18008891211 | |
| East | Bihar | Chandra Prakash | [email protected] | 18008893999 | 18008891211 | |
| West | Chhattisgarh | Partha Pratim | [email protected] | 18008893999 | 18008891211 | |
| North | Delhi NCR | Sanjay Tiku | [email protected] | 18008893999 | 18008891211 | |
| West | Gujarat | Bhavesh Mehta | [email protected] | 18008893999 | 18008891211 | |
| North | Haryana | Sanjiv Sachdeva | [email protected] | 18008893999 | 18008891211 | |
| North | Himachal Pradesh | Sameer Pandey | [email protected] | 18008893999 | 18008891211 | |
| North | Jammu | Vivek Sharma | [email protected] | 18008893999 | 18008891211 | |
| East | Jharkhand | Sanjay Chatterjee | [email protected] | 18008893999 | 18008891211 | |
| South | Kerala | Jayaraj Rajasekharan | [email protected] | 18008893999 | 18008891211 | |
| North | Kashmir | Neeraj Fotedar | [email protected] | 18008893999 | 18008891211 | |
| South | Karnataka | Shiva Kumar | [email protected] | 18008893999 | 18008891211 | |
| East | Kolkata | Avinash Chaturvedi | [email protected] | 18008893999 | 18008891211 | |
| West | Madhya Pradesh | Partha Pratim | [email protected] | 18008893999 | 18008891211 | |
| West | Maharashtra & Goa | Neelesh Atre | [email protected] | 18008893999 | 18008891211 | |
| West | Mumbai | Saurabh Singh Parmar | [email protected] | 18008893999 | 18008891211 | |
| East | North East | Banibroto Biswas | [email protected] | 18008893999 | 18008891211 | |
| East | Odisha | Bikash Mohanty | [email protected] | 18008893999 | 18008891211 | |
| North | Punjab | Karuna Misra | [email protected] | 18008893999 | 18008891211 | |
| North | Rajasthan | Arun Mani | [email protected] | 18008893999 | 18008891211 | |
| South | Tamil Nadu | Royston Antony | [email protected] | 18008893999 | 18008891211 | |
| South | Telangana | Sreedhar Nandiraju | [email protected] | 18008893999 | 18008891211 | |
| North | UP (West) | Sunil Kapoor | [email protected] | 18008893999 | 18008891211 | |
| North | UP (East) | Rajesh Sharma | [email protected] | 18008893999 | 18008891211 | |
| North | Uttarakhand | Venkat Naidu | [email protected] | 18008893999 | 18008891211 | |
| East | West Bengal | Sailesh Rupani | [email protected] | 18008893999 | 18008891211 |
Source: Jio.com
About Jio:
Jio is not just a telecom network, it is an entire ecosystem that allows Indians to live the digital life to the fullest.
This ecosystem consists of powerful broadband networks, useful applications, best-in-class services, and smart devices distributed to every doorstep in India.
Jio’s media offerings include the most comprehensive libraries and programs of recorded and live music, sports, live and catch-up television, movies and events.
Jio is about creating connected intelligence for 6 billion global minds to unleash the power of a young nation.
We are all set to change the way people work, play, learn, and live.